Nadine Joseph Nadine Joseph

Caribbean AI Wrapper Economy: Warning Signs & Checks

Caribbean SMEs are paying hundreds for AI that costs US$18 underneath in Claude, GPT, Gemini, Llama, Mistral, or DeepSeek API calls. Six warning signs, five checks, five categories of risk your business faces if you get this wrong.

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Paul Williams Paul Williams

Is Caribbean BPO doomed by AI?

Is Caribbean BPO doomed by AI?

Jamaica has lost between 12,000 and 20,000 BPO jobs from a 2023-24 peak of 60,000. Local spending in the sector dropped US$220 million in the fiscal year ending March 2026.

The industry says AI is not the main cause. GSAJ President Yoni Epstein points to productivity, Hurricane Melissa, tight labour markets, and US client reshoring.

The AI industry disagrees. Salesforce cut its support team from 9,000 to 5,000. HSBC announced 20,000 cuts under an AI overhaul. Gartner projects US$80 billion in contact-centre labour cost reductions in 2026 alone.

Both are half right.

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Maestro Maestro

The Anansi Doctrine: A Thought Experiment on AI, Power, and What the Caribbean Should Protect

Whoever holds the models holds the stories a society tells itself. The mechanism is acquisition and daily habit, worked out over years, with no coercion required for the effect to accumulate.

When a model becomes the first place people go with a question, the model's habitual answers become, over time, the region's habitual beliefs. The keeper of the model is the keeper of the region's story infrastructure.

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Nadine Joseph Nadine Joseph

Caribbean AI Signals

Caribbean AI research analysis of 500+ regional stories, LinkedIn threads, and Reddit discussions in H1 2026. Six-emotion sentiment map benchmarked against Anthropic Interviewer's global findings.

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